By accessing our website, placing an order, or doing business with us, you agree to comply with the following Terms and Conditions. Please read them carefully.
These Terms & Conditions apply to all sales, quotations, and contracts between us and our customers.
We reserve the right to update or modify these terms at any time without prior notice.
We supply engine parts, accessories, and related industrial components.
All orders are subject to availability and final confirmation.
Product specifications, images, and descriptions are for reference only; actual items may vary slightly.
Prices are listed in [currency, e.g., USD] and may change without notice.
Accepted payment methods include bank transfer, PayPal, credit card, or other agreed methods.
Payment terms (e.g., 100% upfront, 30% deposit + 70% before shipment) will be confirmed in writing.
Customers are responsible for all applicable taxes, duties, and bank charges.
Shipping terms (FOB, CIF, DDP, etc.) will be agreed upon before order confirmation.
Delivery times are estimates only; we are not liable for delays caused by carriers, customs, or force majeure.
Risk of loss or damage passes to the customer once goods are handed to the carrier unless otherwise agreed.
Returns and refunds are governed by our Refund Policy, which forms part of these Terms & Conditions.
Custom-made or special-order parts are non-returnable unless defective.
Unless otherwise stated, products are covered by a 1 months limited warranty against manufacturing defects.
Warranty does not cover damage caused by improper installation, misuse, or modification.
We shall not be liable for any indirect, incidental, or consequential damages (including loss of profit, downtime, or business interruption).
Our total liability is limited to the purchase price of the product(s) in question.
All trademarks, logos, product images, and content on our website remain our property.
Customers may not reproduce, distribute, or use our intellectual property without written permission.
Customers are responsible for ensuring that the import and use of our products comply with local laws and regulations.
We do not supply products to prohibited countries or restricted end-users as defined by international trade regulations.
These Terms & Conditions are governed by the laws of [Insert applicable country].
Any disputes shall be resolved through amicable negotiation. If unresolved, disputes shall be submitted to [arbitration/competent court] in [jurisdiction].
For questions about shipping or delivery, please contact:
Address: ROOM 3,16/F EMPRESS PLAZA17-19 CHATHAM ROAD SOUTH TSIM SHA TSUI HK.
Email: info@partsgene-pg.com