We are committed to delivering engine parts and accessories to our customers worldwide in a safe, efficient, and timely manner. Please review the following shipping terms before placing your order.
1. Order Processing
Orders are typically processed within [2–5 business days] after payment confirmation.
Custom-made or special-order parts may require additional lead time.
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods
We work with trusted logistics partners including DHL, FedEx, UPS, TNT, and international freight forwarders.
For bulk orders, we also offer sea freight, air freight, and rail transport options.
The shipping method will be determined based on order size, weight, and destination.
3. Shipping Costs
Shipping costs are calculated based on product weight, volume, and delivery location.
Customers are responsible for any applicable customs duties, taxes, or import fees imposed by the destination country.
For large OEM/ODM orders, shipping terms (FOB, CIF, DDP, etc.) will be agreed upon with the customer before order confirmation.
4. Estimated Delivery Time
Express shipping (DHL/FedEx/UPS): 5–10 business days.
Air freight: 7–15 business days.
Sea freight: 20–45 business days, depending on destination port.
[Note: Delivery times are estimates and may vary due to customs clearance, weather conditions, or other unforeseen factors.]
5. Tracking
Once your order has shipped, you will receive a tracking number via email.
Customers may track shipments directly on the carrier’s website.
6. Risk of Loss
All items are carefully packed before shipment. Risk of loss passes to the customer once the goods are handed over to the carrier, unless otherwise agreed in writing. We strongly recommend purchasing insurance for high-value shipments.
7. Delayed or Lost Shipments
If your order is delayed beyond the expected timeframe, please contact our customer service team for assistance.
In case of lost shipments, we will work with the carrier to investigate and resolve the issue.
8. Contact Us
For questions about shipping or delivery, please contact:
Address: ROOM 3，16/F EMPRESS PLAZA17-19 CHATHAM ROAD SOUTH TSIM SHA TSUI HK.
